1. not personalized: not referring to individual people or reflecting personalities but focusing on events and facts an impersonal style of reporting
2. anonymous: not considering people as individuals an impersonal bureaucracy
3. cold and alienating: making somebody feel insignificant and ignored as a person The service in the restaurant was brisk and impersonal.
4. lacking human traits: having no human characteristics or personality
5. grammar not specific: describes a clause or construction that includes a personal pronoun that does not refer to a specific person or thing, e.g. "it is raining" or "you shouldn't drink and drive"
