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concierge

con·cierge [ kōn syér ] (plural con·cierges [ kōn syér ])


noun 
Definition:
 
1. chief assistant in hotel: somebody who is employed at a hotel or apartment building to help the guests or residents, e.g. by dealing with luggage, making travel arrangements, or delivering messages

2. caretaker of apartment building: especially in France, somebody whose job is to staff or watch the entrance to a large residential building, and who usually also lives on the premises

[Mid-16th century. Via French< Latin conservus "fellow slave" < servus "slave"]
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